Frequently Asked Questions
Can you customize product according to customer's requirement?
Yes, we offer OEM/ODM service. We have a professional R&D team, and many of our customized items are top sellers both online and offline.
Do you have patents on your products?
Yes, all our innovative designs are protected by patents.
What is the warranty period for your products?
We offer different warranty periods ranging from 1 year to 5 years, depending on the specific product category.
How do you handle defective products?
Every product has a printed production date. If any quality issues arise during the warranty period, we provide replacements or refunds.
Can I get exclusive rights for a certain product?
Yes, we can sign exclusive distribution agreements for customized items based on an agreed annual purchase quantity.
Are the hexagonal lights easy to install?
Yes, the modular design and magnetic connections make it simple to create any shape and mount them securely on walls.