How do you ensure the quality of your products?
We implement a strict quality control system from raw material inspection to final product testing to ensure all items meet international standards.
Do you support OEM or ODM orders?
Yes, we have a professional R&D team that supports customized designs, logos, and packaging to meet your specific market needs.
What is the typical lead time for an order?
For standard products, the lead time is usually 7-15 days. For large or customized orders, it may take 25-30 days depending on the quantity.
What kind of shipping methods do you offer?
We offer multiple shipping options including sea freight, air freight, and express delivery (DHL, UPS, FedEx) to ensure timely arrival.
What is your warranty policy?
We offer a comprehensive warranty period for our products. If any quality issues occur during this period, we provide repair or replacement services.
Are your products certified for international markets?
Yes, our products carry various certifications such as CE, RoHS, and others required for global distribution and safety compliance.
Xolle Light
