May I have a sample order?
Yes, sample order is available to test and check quality.
What about the lead time?
Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity or more than, the delivery time of order is 7-45 days.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.
How to proceed an order?
Firstly, let us know your requirements. Secondly, we quote accordingly. Thirdly, customer confirms samples and places a deposit. Fourthly, we arrange production.
How to deal with faulty products?
Our products are produced under strict quality control. During the guarantee period, we will send new products for small quantities or discuss a repair/recall solution for batches.
What kind of certification do you have?
We have CE, RoHs, CCC, and ISO9001 certifications to ensure international quality standards.