Frequently Asked Questions
Do you offer OEM & ODM services for LED lights?
Yes, we can provide OEM services according to your requirements and provide draft drawings for your confirmation.
Can you create customized products for specific projects?
Yes, customized products are available. We can design them for free and provide Auto CAD or 3D drawings for various projects.
How is the LED light installation handled?
Installation is very easy. We provide a manual for every product, including customized manuals for bespoke projects. Our after-sales team is also available for online guidance.
What is the warranty policy?
We provide a 1-year warranty. Any defective products within the warranty period will receive maintenance or replacement.
What is the typical lead time for these LED lights?
We maintain regular stock for standard lights which can be delivered within 3-5 days. Special orders are typically produced and shipped within 10 days.
How is delivery managed?
We work with long-term cooperative freight partners to handle shipping. We can provide shipping cost references or you can use your own freight agent.