FAQ
Q1. Can I make a sample order?
Yes, we welcome and support sample orders. You can order 1pcs for quality testing or start with a small quantity test order.
Q2. What is the typical lead time for orders?
Samples in stock are ready within 7 days. For normal quantity orders, the lead time is 15-30 days. Customized products depend on detailed requests.
Q3. Is there a Minimum Order Quantity (MOQ)?
Our MOQ is very flexible; even 1pcs is acceptable for standard models.
Q4. What shipping methods do you support?
We support various shipping terms including Express, FOB, EXW, CNF, DDP, and DDU to ensure goods reach you quickly and safely.
Q5. Can we customize the product with our own logo?
Yes, certainly. we provide professional OEM services to include your logo on the products.
Q6. Does the light function as a mobile power source?
Yes, this model features a built-in USB power bank port, allowing you to charge smartphones or other small devices in emergencies.
Xolle Light
